Effective October 24, 2026
This policy explains how Abundant White Light LLC, operating as Powerhouse Vitality, handles personal information in connection with www.powerhousevitality.com, our store, and customer inquiries. Questions or privacy requests: sales@powerhousevitality.com.
Information we collect
- Orders and accounts: information you provide such as name, billing and shipping addresses, email address, telephone number, account details, items ordered, and transaction and delivery records.
- Customer service: your messages, order number, and information or photographs you choose to send about an order or product issue.
- Website activity: IP address, browser and device information, pages visited, referral information, timestamps, cookies, and similar technical information collected by the site and its service providers.
- Reviews and forms: information you submit through an available form or review feature. Material submitted for public posting may be visible to other visitors.
Please do not send Social Security numbers, card security codes, medical records, or detailed health information through our contact forms, reviews, or ordinary email. We do not need that information to answer routine product or order questions.
How we use information
We use information to process and fulfill orders, coordinate payment and shipping, send order-related notices, respond to inquiries, administer accounts, handle returns and disputes, protect against fraud and misuse, maintain business records, meet legal obligations, and understand and maintain website performance. If you separately choose to receive marketing communications, we use your contact information for that purpose; you may unsubscribe from those messages.
Payments
Payments are handled by the payment provider identified during checkout, under that provider’s privacy and security terms. Do not email payment-card details to us. Our store may retain transaction identifiers, payment status, and limited payment-method information needed for order administration and refunds. Payment availability is determined by the checkout options offered for your order.
When information is shared
We share relevant information with providers that support the store, including website hosting, e-commerce software, payment processing, email, shipping, security, and analytics. For example, a carrier receives the recipient’s name and delivery address, and a payment provider receives information needed to process a transaction and assess fraud. We also may disclose information when legally required, to protect rights or investigate fraud, to professional advisers where necessary, or in connection with a business transfer subject to applicable protections.
The website runs on WordPress and WooCommerce and is hosted through Bluehost. Shipping-label services, including Pirate Ship when used, receive information needed to create and manage shipments. Installed site tools include Jetpack, MonsterInsights, WPForms, and OptinMonster; the information processed by each depends on which features are enabled and how you use the site. Listing a tool here does not mean every optional feature is active.
Cookies and analytics
Cookies and similar technologies can maintain your cart, keep you signed in, remember preferences, support security, and measure use of the website. Where enabled, Google Analytics through MonsterInsights and other analytics features may process device and browsing information. Third-party providers may process information under their own privacy policies.
You can manage cookies in your browser and use any privacy-choice controls displayed on the site. Blocking necessary cookies may prevent cart, account, or checkout functions from working. A browser’s Do Not Track signal does not by itself guarantee that every installed service stops collecting information. If applicable law gives you additional choices regarding analytics, targeted advertising, or disclosure of personal information, contact us to exercise those rights.
How long we keep information
We retain information for as long as reasonably needed for the purposes described here, including fulfillment, customer support, accounting, tax, fraud prevention, dispute resolution, and legal requirements. Retention depends on the type of information and applicable obligations. Deleting an account does not necessarily delete transaction records that we must retain.
Your choices and requests
You may contact us to request access to, correction of, or deletion of personal information, or to ask about other privacy rights available under the law that applies to you. We may verify your identity before acting and may need to retain information for legal, security, or transaction-related reasons. We will explain applicable limitations rather than promise deletion of every record.
Marketing unsubscribe choices do not stop essential order, security, or service communications. You may request help updating an order or account by emailing us; do not include your password.
Security and third-party services
We use reasonable safeguards appropriate to the information and services involved. No website, email system, or transmission method can be guaranteed completely secure. Protect your account password and contact us promptly if you suspect unauthorized account use. Third-party sites and services have their own practices; this policy covers our handling of information, not every action of an independent provider.
Children and location
The store is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has supplied information so we can investigate and take appropriate action. We serve U.S. shipping destinations; service providers may process information in the United States or other locations where they operate.
Changes and contact
We may update this policy as our services or practices change. The effective date identifies the current version. Where required, we will provide additional notice of a material change.
Powerhouse Vitality / Abundant White Light LLC
701 49th St N
St. Petersburg, FL 33710
United States
sales@powerhousevitality.com
